How can I view The Secret Theatre?
If you booked before 5.30pm (GMT) on 21 December, a link will be sent to the same email address you booked with.
If you booked after 5.30pm (GMT) on 21 December, the link will be in your order confirmation email.
Can I view The Secret Theatre after midnight on 24 December?
No, The Secret Theatre will premiere on Monday 21 December at 6pm (GMT) and will only be available until 11.59pm (GMT) Thursday 24 December.
I didn’t book a ticket before the premiere, will I still be able to watch it?
Yes, you can book a ticket right up to 5pm (GMT) on Thursday 24 December and you will receive a confirmation email with a link to watch the film.
When can I watch The Secret Theatre? What if I'm late to the premiere?
You can hit play on your viewing link at any time between 6pm Monday 21 December (GMT) and 11.59pm (GMT) Thursday 24 December. Within that timeframe, you can pause and rewind the film an watch it as many times as you like.
What is the recommended viewing age for the film?
The Secret Theatre is suitable for all ages.
Is The Secret Theatre available worldwide?
Yes, you can watch The Secret Theatre from anywhere in the world.
How many times can I watch the film? Can I pause it while it’s playing?
Yes, you can pause and rewind the film, and can watch it as many times as you like, until the link expires at 11.59pm (GMT) Thursday 24 December. Please note you will not be able to watch the film after this viewing period.
I’ve not received an email with a link.
A link to watch The Secret Theatre will be sent at around 6pm (GMT) on Monday 21 December. If you have not received any emails from us by 6:15pm please check your spam and junk folders.
If you still have not received the link, please contact us on firstname.lastname@example.org with your order number. You can find your order number in the original booking confirmation email.
I tried to book but I’ve not received a confirmation email.
You should receive a confirmation email when your booking is successful. If you haven’t had one of these, you will need to book again.
If you are still having issues with booking, please email email@example.com.
I’ve already donated, but I’d like to donate a bit more – how do I do that?
Thank you! You can donate at any time here.
Where can I find the programme?
You can buy a copy of our digital programme here. It costs £2 and will be yours to keep. Once you have bought your digital programme, you will be emailed a link to access it. You can read it magazine style on our website, or download it as a pdf.
I’ve bought the programme, how can I download it?
Click on the link in the email you got from us confirming your purchase. This will take you to a webpage, where you can click ‘The Secret Theatre Programme’ underneath the downloads subheading. This will download the programme as a pdf to your device, which you can then view at your leisure. If you don’t want to download the programme, you can view it magazine style on our website, with the link sent to you in your confirmation email.
How do I become a Member?
How can I watch The Secret Theatre on my smart TV?
You can connect your computer or mobile device to your TV using an HDMI cord, casting via Chromecast or Airplay with Apple devices.
Alternatively, you can add the film to your “Watch Later” list on YouTube, and access it from your casting device.
- Make sure that you are logged in to your YouTube account. You will not be able to add this to you Watch Later playlist without being signed in.
- To add a video to the Watch Later playlist, click on the link sent to you by Scottish Ballet.
- Click on the Watch Later button on the video, circled in green in the screenshot below. This will automatically add the video to your Watch Later playlist on YouTube.